Original topic:

Dual whatsapp issue on z fold 3

(Topic created on: 10-19-2021 07:32 PM)
2177 Views
Minida
Active Level 2
Options
Galaxy Z
2nd copy of whatsapp in dual messeger of Z fold 3 has media and pdf download and upload issues.
Already reported but samsung says to forward to 1st whatsapp and then open.
How is this possible if a media cannot be downloaded ,it cant be forwarded.
Similar issue was there on Galaxy s 10 plus and Galaxy note 10 plus.
Both got settled only after and update from.samsung.
Anyone facing similar issues kindly let know your inputs
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9 Comments
Green_Grass
Expert Level 2
Galaxy Z
This is problem of whatsapp.
Actually, whatsapp default media location changed. This is causing this problem. It may be fixed soon, according to Samsung.
Minida
Active Level 2
Galaxy Z
Mailed to WhatsApp. They said their support for the 2nd copy is limited. As their primary app is working fine, they say to contact Samsung.
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Anonymous
Not applicable
Galaxy Z
Bro one ui problem......will be fixed soon.
Minida
Active Level 2
Galaxy Z
Thats assuring bro
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Anonymous
Not applicable
Galaxy Z
😬i can't do anything else
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Arjun1007
Active Level 5
Galaxy Z
The 2nd copy of whatsapp data will not store/download in any location of the mobile. So how it will open..... Better you may use WhatsApp business for 2nd
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Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.
 
Warm Regards,
Samsung Customer Support   

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Jamesfoo2006
Beginner Level 2
Galaxy Z

I look forward to the issue being resolved. It is affecting my work productivity and experience with this otherwise excellent product. 

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Minida
Active Level 2
Galaxy Z
Updates to Android 12.
Whatsapp dual messenger issue solved
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