Original topic:

charging issue after new update on f62

(Topic created on: 04-29-2022 09:40 PM)
669 Views
Rahulguin
Beginner Level 2
Options
Galaxy F
Sir,
After the new update on f62 the phone leading heating issue , taking more time to recharge, producing heat on while recharging , the apps opening time increases, the background app is easily killed, the battery draining faster , the phone is not providing the sufficient backup in expect of performance and battery.
The RAM is using more space

While charging it charge upto 60% well but after that charging speed slow down and to 87% take 3-4 hrs and after 87% the changing get stopped again i have to disconnect the charge the again plugin the it start to charge for full this is ridiculous 

Sumsung 
Suggestions
Please provide efficient software 

Why sumsung not providing the feature of internet speed count and unknown user call recording facilities , we have to find 3rd party software for it , plz provide it in upcoming update . 
6 Comments
Galaxy F
Yeah..app opening speed slow, battery dranning, overheating when charging and normal use and many more issue
0 Likes
Galaxy F
The charging time when phone is overload heat..then charging automatically stooped...
Ajay_das
Expert Level 2
Galaxy F
Camera issue, battery drain issue.. Call to Samsung customer care 1800407267864 say battery drain issue, camera issue
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pramod0168
Beginner Level 3
Galaxy F
Charging issue very bad
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cs_member8
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
RaviTeja9999
Active Level 4
Galaxy F
Same problem on my phone but Back was good ...Super fast charging is not supporting
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