Original topic:

Wifi issue in Samsung Galaxy F62

(Topic created on: 09-19-2021 08:27 PM)
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Strangeclaw
Active Level 1
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Galaxy F
My wifi speed is 300 Mbps but I am only receiving a maximum of 20 Mbps in my Samsung Galaxy F62. I just bought this phone today and this issue persists until I turn off the wifi in phone and turn it back on I do not understand why this is happening but many others are facing the same issue . 
Please rectify this issue in the next update as this is very annoying.
8 Comments
Galaxy F
MULTIPLE DEVICES CONNECTED WITH WIFI OR JUST SINGLE (F62) ?
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Strangeclaw
Active Level 1
Galaxy F
Multiple devices connected and many lower end devices such as redmi 9 prime is getting somewhere around 200-250 Mbps , F62 is also getting 200+ but I have to turn off the wifi every 2 minutes to get the speed
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Galaxy F
TRY RESET NETWORK SETTINGS
IT MAY SOLVE YOUR PROBLEM!
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Strangeclaw
Active Level 1
Galaxy F
I tried it once but it didn't seem to resolve the issue
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Galaxy F
THEN WAIT SOME DAYS NEW SOFTWARE UPDATE FOR F62 WILL COME SOON...
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Strangeclaw
Active Level 1
Galaxy F
Yes that's the final resort
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Strangeclaw
Active Level 1
Galaxy F
I have also attached speeds with time intervals for referenceScreenshot_20210919-221929_Speedtest.jpgScreenshot_20210919-221300_Speedtest.jpg
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note, please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.  

Warm Regards,  
Samsung Customer Support 

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