Super fast charging showing but not working

[s8ul]

Hey !! I have a galaxy F62 . I am facing a issue of super fast charging it shows that it is superfast charging but it is slow charging its not a heating issue I have checked it..

What's happening pls fix this ASAP because I have a lot work to do pls fix this am facing a lot of problems.!!😓

[Pridhvi]

Can u share some screen recording?

[s8ul]

How the problem is it shows superfast charging but it doesn't charge it is slowly charging

[Pridhvi]

Ya, what does it show when you start charging?

[s8ul]

It shows normally like what it shows superfast fast charging and that animation but it doesn't work

[Maverik666]

Try using Ampere app to monitor the Amps during charging...

[s8ul]

I did it its showing everything normal still I am facing this problem

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support