Secure folder not working😡

[Debu89]

When I used to transfer photos, Videos etc etc to secure folder, it simply says, "Couldn't Moved".

This problem came After update in Android 12. What have you done 'SAMSUNG'.

 First of all this device suffers to hold the 4g network (VoLTE). And still 'SAMSUNG' is doing nothing to resolve this.

And Now this issue.

Very Good 'SAMSUNG '. 

You are doin very very well.

[Ronkzz]

This issue is still unsolved

[SyedKhaliq]

I had the same issue while trying to move WhatsApp photos to SF. So, I moved those photos to a new folder and from there I was able to move them to secured folder. Hope this helps.

[Debu89]

It helped but this is not the solution and 'SAMSUNG' need to fix this out.

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support