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02-02-2024 06:48 PM (Last edited 02-02-2024 06:49 PM ) in
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02-02-2024 06:52 PM in
Galaxy FCan u see any scratches or any kind of shade on your camera lens?
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02-02-2024 06:54 PM in
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02-02-2024 07:07 PM in
Galaxy FIf the problem still continues take it to an authorised service center
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02-02-2024 07:20 PM in
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02-02-2024 10:04 PM (Last edited 02-02-2024 10:08 PM ) in
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02-02-2024 10:22 PM in
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02-03-2024 08:43 AM in
Galaxy FDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would request you to kindly perform the following steps to resolve your issue.
Kindly check first if there is no laminated or tempered glass pasted on the camera if not then check after the camera lens cleaning.
Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprints, dirt, and dust from the camera lens.
Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support