Original topic:

Samsung galaxy F54 5g issue

(Topic created on: 02-02-2024 07:20 PM)
231 Views
Realsammu_uzz
Active Level 5
Options
Galaxy F
Why is this shading is coming in photo📸 when I click pictures📸 use with flash light ? 
Is this a software or hardware issue .
What is the reason 
If anyone know about this comment do
image


image


image

What is reason 
I have did all settings but issue is not solve
7 Comments
Arun_2786
Active Level 3
Galaxy F
Is your camera looking good
Can u see any scratches or any kind of shade on your camera lens?
Realsammu_uzz
Active Level 5
Galaxy F
No it's a clean 108mp Camera this is happening when using a flash light option on .
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Arun_2786
Active Level 3
Galaxy F
It may also be the reflection from flashlight try clicking pics after removing the backcase your using currently.
If the problem still continues take it to an authorised service center
Realsammu_uzz
Active Level 5
Galaxy F
Ok thanks for your suggestion
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AJAB_MORIA
Expert Level 5
Galaxy F
Before taking photos, remove the back cover, it reflects light.👍
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Realsammu_uzz
Active Level 5
Galaxy F
Ok
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cs_member10
Expert Level 5
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly check first if there is no laminated or tempered glass pasted on the camera if not then check after the camera lens cleaning.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprints, dirt, and dust from the camera lens.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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