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Original topic:

Samsung F23 Automatically restarting after August Software update

(Topic created on: 10-10-2023 05:56 PM)
865 Views
AppuMali91
Active Level 2
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‎10-10-2023 08:46 AM (Last edited ‎10-10-2023 08:48 AM ) in 

Galaxy F
Some days after updating My phone to latest software update with Build number
TP1A.220624.014.E236BXXU4CWI1 with Aug-2023 security patch, my phone automatically restarting again-again, 
However I done reset of my phones factory reset, but phone still facing restarting problem while welcome setup, after welcome setup complete it getting automatic restart continuously, now however my phone working for a while, but when I swith off my phone for any reason & after I switched on it again happening same thing, pls . Solve this as soon as possible, many f23 users facing this problem as I seen in community posts.

4 Comments
Thakur_SahabJi
Active Level 10
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‎10-10-2023 09:41 AM in 

Galaxy F
Seems device hardware issue, I have also f23 but don't faced this issue till now after update
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KUNAL_1
Active Level 7
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‎10-10-2023 09:43 PM in 

Galaxy F
Right. My device is also f23 but no restarting issue.
goodthings
Expert Level 5
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‎10-10-2023 10:17 AM in 

Galaxy F
My dear you are absolutely right now. ✅️ This device so much needs for fix it's all issues n bugs immediately by Samsung through their new update to this device. Thanks.
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cs_member10
Moderator
Moderator
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‎10-10-2023 05:56 PM in 

Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly use a genuine Samsung charger.
Note: We always recommend using a genuine Samsung charger for charging your device.

Disable the auto restart function
There are two methods to disable the auto restart function

Method 1: Settings>General management>Reset>Disable Auto restart (if enabled).
Method 2: Settings>Battery and device care>Three dots>Automation>Disable "Auto restart at set times" if enabled

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

However, we are taking your valuable feedback it will be helpful to us to make our services better in the future.

Warm Regards,
Samsung Customer Support