Original topic:

Not getting OTP for samsung pay

(Topic created on: 10-11-2021 11:27 AM)
671 Views
Jáćkfrõśt
Active Level 6
Options
Galaxy F
I am trying to register my card (SBI VISA debit card) in samsung pay, bur unable to verify my card as I am not getting otp.
Please help me regarding this.
15 Comments
Galaxy F
TRY OTHER CARD IF GETS REGISTER THEN IT'S PROBLEM OF SBI !
Jáćkfrõśt
Active Level 6
Galaxy F
My other card doesn't support samsung pay.
It isn't necessary for the card to support pay (or it is)?
0 Likes
Galaxy F
MUST CARD TYPE NOT SUPPORT ON SPAY OR BANK DON'T PROVIDE THAT SERVICE

ONCE CALL SAMSUNG CARE AND INQUIRE ABOUT THIS
AFTER THIS
VISIT YOUR BANK HOME BRANCH(SBI)
AND ASK ABOUT THIS
AND SEE WHAT THEY SAY ...
0 Likes
Jáćkfrõśt
Active Level 6
Galaxy F
Well! Now it is showing only one option to call in the bank and they said they don't know any regarding samsung pay.
0 Likes
Galaxy F
THIS SAME RESPONSE YOU WILL GET FROM SAMSUNG SIDE ALSO
...
AS I THINK !

THEY PLAY BLAME GAME INSTEAD OF PROVIDE ASSISTANCE TO CUSTOMER
Jáćkfrõśt
Active Level 6
Galaxy F
That's what they are doing right now.
0 Likes
samfan91
Active Level 10
Galaxy F
The OTP problem is from SBI side, which is the worst bank in the world.

Try the below tips to solve your problem...

I hope you have nfc debit card, if not get a new nfc card from bank.

Try putting your OTP SIM card in SIM 1 slot.

On SBI yono app go to manage debit card and enable if anything turned off like e-commerce usage or international usage.
Jáćkfrõśt
Active Level 6
Galaxy F
Is it necessary to have a NFC supported card?
I have already enabled all the services
From yono.
Now there is no OTP option either, just one option to call the bank. 😑
0 Likes
Galaxy F
These Cards are supported
Your Card Does Supported Tokenized PaymentsScreenshot_20211011-111351_Samsung Internet.jpg