Original topic:

Networks and Internet

(Topic created on: 10-24-2021 08:37 AM)
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TanmayK
Active Level 10
Options
Galaxy F
After the October update everything felt okay. But recently network reception and internet speeds are getting terrible.. Sometimes VoLTE disappears, sometimes 2g network.. things were not good but okay before... can't understand whether it's the service provider (Airtel) or my device.. Are you having such issues on your F62 ?
5 Comments
Galaxy F
SOMETIMES NOT CONSTANTLY !
TanmayK
Active Level 10
Galaxy F
Hmm
0 Likes
Anonymous
Not applicable
Galaxy F
Phone problem.............
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!  
 
We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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TanmayK
Active Level 10
Galaxy F
There's no solution from Samsung's end... Sending error reports are most useless... Some dumbs are sitting on the other side, keep replying some automated reply without actually understanding the issue... Asking for a quick help to a Samsung employee is useless, let it be a service center or customer services...
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