Original topic:

Network problem in my F23 5g

(Topic created on: 12-23-2022 10:47 AM)
3783 Views
Members_rh4pLMq
Beginner Level 3
Options
Galaxy F
  • Yes this time samsung had made us fool the wifi range of f 23 is very low i can not use wifi properly at some distance while at other devices it is possible so i request you to fix it soon by updates..
10 Comments
vsgopal
Beginner Level 2
Galaxy F
When can you update soft wear 23 in j7 Prime
0 Likes
Galaxy F
support for these phones are ended
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SidA33
Active Level 1
Galaxy F
What's your source?
Galaxy F
check the update policy of that time
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SidA33
Active Level 1
Galaxy F
Oh wait you are talking about J7, I was thinking about F23😅
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skkk
Active Level 4
Galaxy F
Yes bro same here
cs_member8
Moderator
Moderator
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Galaxy F

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Note: Any prompt that says "Authentication Error" is related to an incorrect password. Please contact your Internet Service Provider for assistance regarding changing your Wi-Fi network password.

1: Settings >> Connections >> Wi-Fi >> W-Fi network >> Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

2: Reset Network Settings: Setting >> General Management >> Reset >> Reset Network Setting.

3: Restart the Router and Mobile Device. Switch off your Router (at the wall or with the power button on the router) and wait for 2-3 minutes before switching it on. While you're waiting, press the Power button on your mobile device and select Restart.

Once the router has been successfully connected to the internet again, try to connect to your network on your mobile device.

Make sure there is no interference between the router and your mobile device. Concrete walls, fridges, and microwaves can all interrupt the Wi-Fi signal.

4: Disable flight mode. Find the Airplane/Flight mode option and turn it off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

0 Likes
cita
Beginner Level 2
Galaxy F
No service problem in my F23 5g
0 Likes
hardik14
Beginner Level 2
Galaxy F
No service problem
0 Likes