My samsung f62 lost widevide L1 support

[Sunny2604]

I dont know how a company downgrade from l1 to l3 so many people are facing this problem please fix this problem as fast as possible.

[kaiwal]

How to check

[rdj_r]

Clear the data of netflix and restart your device it will come back.

[anshusaikia]

February ka software update kar dya kya ?

[SUNDARAVEL]

I m also using latest 5.1
They didn't downgrade
Did u try to install custom rom or another rom upgrade by your self?

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Ask a question/Tap an error report>Type your query>Send)

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Samsung Customer Support