My Samsung F23 disscharge happens automatically.what should I do ?

[Sampatidar007]

My Samsung F23 is not charging fast and when I charge it shows the time as 2 hours 29 minutes but after some time this time becomes 10 hours 

And if my phone is fully charged then it gets automatically discharged without using it, it does not work much, what should I do 

[goodthings]

Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[ARJUNB]

Everytime reset factory is not right.

[goodthings]

Your's most welcome to here.

[ARJUNB]

In your case try 2 things.
1. Wipro cache
2. Clear data and wipe cache of device care. I think your problem should be solved.

Search on youtube 9900 code.

https://youtu.be/ewPDMJnL7y4?si=1swBkeCu5IHVbP88

See this video it might help.
But do a wipe cache..

[Agtm]

1st step is to change the charger or the cable. Or just pull your usb cable just a bit and see or you can change slowly till you find a good connectivity between the cable and adapter.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

● Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

→ Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[ABL2021SGFan]

Which adapter and cable are you using?