Original topic:

Issues on Galaxy F62

(Topic created on: 07-30-2021 01:56 AM)
229 Views
Dasrahul
Active Level 6
Options
Galaxy F

After latest software update on Galaxy F62 the device is lagging too much seems like I am using a low graded phone. The phone frequently heats up too much after latest software update. In previous version of software update I didn't face these issues with Galaxy F62. As directed by Samsung customer support executive I checked the device in safe mode and also performed all troubleshooting steps but I experienced those issues after performing those also . This is not the experience we really expected from Samsung India. I would like to request Samsung India please provide perfect software updates to Galaxy F62  as you are taking a lot of time in providing updates to Galaxy F62.

7 Comments
Mahbu
Active Level 3
Galaxy F
Nice
Spacious
Active Level 7
Galaxy F
Nothing fixed after factory data resetting the phone 📱. This is really bad
Dasrahul
Active Level 6
Galaxy F
Yes exactly
0 Likes
Galaxy F
No Heating at All ! Since Bought
Never Faced Heating issues in Samsung till today
Dasrahul
Active Level 6
Galaxy F
After latest software update of July security patch I am facing these problems on my F62
0 Likes
Amaaaan
Active Level 1
Galaxy F
Yes. Me too. Hope they fix it soon
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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