Original topic:

Issue with camera & auto rotate

(Topic created on: 02-20-2023 08:44 PM)
294 Views
Bibek77
Beginner Level 2
Options
Galaxy F
Hi all,

I am currently using Galaxy F62

1. 1st issue is while using the phones camera after few time captured photo is upside down by its own and then in video call my face to the receiver is also upside down. ( I am sure m not Batman or vampire)

2. Auto rotation also not working properly after some time that I am using with routine for YouTube app.. There ones it is turns to landscape then didn't revert back to portrait mode.

I am pissed of with this kind of experience 

@samsung team please fix this. 








5 Comments
Bibek77
Beginner Level 2
Galaxy F
Hi bro, I don't want to reset. Lots of data may lost so I can't take the risk.
Ratno
Active Level 1
Galaxy F
Same problem, worst experience. Amoled display turned into lcd screen after update, rotation issue after update, network issue after update and many more issues
0 Likes
praveen2771978
Beginner Level 2
Galaxy F
Rotate not worked
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
Sivakumar999
Beginner Level 2
Galaxy F
Samsung f62 photo coming upside down
0 Likes