Original topic:

Hotspot issue

(Topic created on: 03-17-2024 01:02 PM)
411 Views
user2488
Active Level 2
Options
Galaxy F
Recently I bought f34 5g 
When I am using my hotspot, it is getting disconnected automatically from other connected devices after few minutes
Did anyone find fix for this?
Please let me know
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9 Comments
THE_SHADOWS
Active Level 6
Galaxy F
THEARTOFWARIMG-20240316-WA0020_1005_1710577967.jpg
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THE_SHADOWS
Active Level 6
Galaxy F
HEART
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THE_SHADOWS
Active Level 6
Galaxy F
🖤🧡🖤
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aapy
Active Level 8
Galaxy F
How many device connect with your device.
aapy
Active Level 8
Galaxy F
Then you should maximum one to two device connect with that . Bacilli don't give a extreme Pressure to your device
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user2488
Active Level 2
Galaxy F
Still facing the issue with one device
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cs_member10
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Disable the data saver:
Path: Settings > Connections >Data usage > Data saver > Disable data saver (if enabled).

Reset network settings:
Path: Settings > General Management > Reset > Reset network settings.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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user2488
Active Level 2
Galaxy F
I have already tried this, but not working, I think its a bug so please escalate this issue to the concern team
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user2488
Active Level 2
Galaxy F
Only Linux system is getting disconnected automatically from the f34 hotspot
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