Original topic:

Galaxy F12

(Topic created on: 12-16-2022 12:25 PM)
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SMGalaxyF12User
Active Level 6
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Galaxy F
Samsung launched Galaxy F12 in 2021. I'm using this device for 1.6 years. The software support was not that bad, but there were no software updates since August. It's still running on June security patch which is pretty much old. Very disappointed 😞 😕 
5 Comments
Scufffox
Active Level 6
Galaxy F
Samsung has this problem. iPhone 7 was released in 2016 and still gets 2022 updates
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mathi2006
Active Level 2
Galaxy F
But Apple releases only like 4 or 5 models per year so it can support it even now but in samsung in a year there are many models launched it will be difficult for them to support all the devices for more number of years.
Scufffox
Active Level 6
Galaxy F
Yeah, they release 63 phones every year. Today they released m04
mathi2006
Active Level 2
Galaxy F
Even I am an F12 user still like 15 days left for Jan. As per samsung we will get android 13/one Ui 5 so we can wait I guess
cs_member8
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Any update regarding information will be notified in the Samsung Members app under the notice section. You can also check for updates manually by using these given steps: Update device software (If available): Settings > Software update > Download and install.

Note: Please ensure that your mobile device has enough storage space at the time of update.


Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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