First of all when the one ui 5 update came there was the bluetooth connectivity issues. But that was fixed in the last update and now another critical problem is found in this device. Whenever you going to record anything like voice or video the sound is very low. Like microphone is taking low sounds. If you have Galaxy F12 please check out your device if you have the same problem or not.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
