Original topic:

F62 Network issues post OS update

(Topic created on: 07-18-2021 01:01 PM)
305 Views
KC-F62
Active Level 4
Options
Galaxy F
I received OS update today and i have updated it. From then my network has dropped by 90% . Net is very very slow and even outgoing calls are dropping. Even applications are not opening properly. Seems same issue for many people. Please don't upgrade. I restarted my mobile many times but its of no use. I doubt samsung has just pushed this without testing.
11 Comments
Galaxy F
Kindly share a feedback of the same in the get help section 🙏
Green_Grass
Expert Level 2
Galaxy F
Post it in error report section please
KC-F62
Active Level 4
Galaxy F
I have posted it there as well. Thanks
0 Likes
vineelgoud98
Active Level 3
Galaxy F
Its is Carrier aggregation problem...samsung can't give him
KC-F62
Active Level 4
Galaxy F
Its working good before upgrading to latest build E625FDDU1AUG1. Hardly we could open few apps now with mobile internet.
0 Likes
Galaxy F
Hay pal highlight this issue on social media I am facing the same issue and we want carrier aggregation so we dont have to face this issue in future

#4GPLUSFORF62
KC-F62
Active Level 4
Galaxy F
I went to service center. They simply installed the same OS. Seems That's what they can do.. issue still persists
0 Likes
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
KC-F62
Active Level 4
Galaxy F
None of the above steps are working. I have shared the error reports for couple of times. But no further update on this. Issue is with latest build for F62