Original topic:

F15 5G third class battery backup

(Topic created on: 06-09-2024 04:30 AM)
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bs11111
Active Level 2
Options
Galaxy F
Worst battery ever seen in a samsung mobile. Battery keeps draining on its own when not in use. Reset settings also tried but no improvement. Samsung has degraded it's hardware quality wrt battery. Just lost my 15k in purchasing F15 5G. Very disappointed. 
12 Comments
Galaxy F
F 15 5g has the power to give you 12 to 15 hrs of screen on time. Which can last for 2 days.
If your phones battery is draining quickly then reduce screen brightness to 50 percent and turn on dark mode.
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bs11111
Active Level 2
Galaxy F
Dark mode kept ON since day 1. Screen brightness kept adaptive. But issue is even when not in use, the battery keeps on draining. This I never observed In any of my previous samsung mobiles.
prabhakarkr
Active Level 6
Galaxy F
Check some specific app might be draining battery. Uninstall it. Also try use safe mode and then see if it is draining again.
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bs11111
Active Level 2
Galaxy F
Checked same. No such app found. Battery graph percentage usage also does not correlate with actual battery draining. The standby time for 6000 mah samsung mobiles used to be considerably higher than F15 model battery. May be some updates from samsung can solve the issue.
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prabhakarkr
Active Level 6
Galaxy F
Hopefully
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Umangmathur
Expert Level 5
Galaxy F
It's really good for me.
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cs_member10
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps in the link below.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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bs11111
Active Level 2
Galaxy F
All done but issues still exist
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Ajay_das
Expert Level 1
Galaxy F
Call to customer care 1800407267864 Complaint dere battery draining issue, say next update plz recover
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