Hello there, I am using Samsung galaxy f62 device and updated it to one ui 5.1, but after uodating it to new uodate I am facing some below issues like: 1. With some routines enabled in the background and whenever I am unlocking the device the phine screen goes blank and displays goes black 2. When I receive incoming calls all the options to receive call or reject calls not displays and screen goes black. I have currently disabled all routines from the settings and after disabling the routines these issue not found till now. But, here I want you guys to take this seriously and provide some fixes for these kind of issues urgently. Because these issues are impacting device performance. Waiting for your support and response.
We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
