Original topic:

Camera didn't working

(Topic created on: 07-10-2025 09:13 AM)
148 Views
Karann8949
Beginner Level 2
Options
Galaxy F
Samsung Galaxy F14 5G 
My camera was not working properly.
Suddenly camera chal jata hai or Suddenly camera band ho jata hai or 'camera failed' likha aata hai.
Please give me a solution.
Maine sab kr liya restart,reset setting, etc.

image


6 Comments
BiRdMaN
Expert Level 5
Galaxy F
It is a BUG send an error report along with log files to customer support through this member's app and Samsung will fix it in the next update. To do that follow this procedure
Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
If you find this helpful please Accept it as a solution Thank you 😊
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goodthings
Expert Level 5
Galaxy F
It's a major update reset factory data with backup then try to it's again. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Karann8949
Beginner Level 2
Galaxy F
Kr liya but shi nhi hua
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goodthings
Expert Level 5
Galaxy F
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and go to service center for check and resolves this issue. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy F
You're welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Clear camera application data: Apps>Camera>Storage>Clear Data

● Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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