Bug in Recent update of Galaxy F23.

[AbhijeetNandi05]

After the recent software update on my Samsung F23 5G, the network is stuck on 5G mode.

Even when I manually select LTE/4G in settings, the phone still connects to 5G. I do not have a 5G plan, so this is causing unnecessary battery drain and connectivity issues.

Before the update, the phone worked correctly on 4G.

Please fix this issue in the next update or provide a solution.

[Timothy2]

https://r2.community.samsung.com/t5/Galaxy-S/AirDrop-on-all-Samsung-Flagship/td-p/21795317?src=Share...

[AbhijeetNandi05]

irrelevant.

[Timothy2]

Ok

[RedBullRussia]

My F23 is working perfectly. I am not facing the issue mentioned by you.

[sumitkhemnar]

Bhai, software update ke baad ye network selection ka bug kaafi users face kar rahe hain. Isse manual settings bypass ho jati hain. Aap ye steps follow karein, 100% kaam karega:
Reset Network Settings: Settings > General Management > Reset > Reset Network Settings par click karein. Isse purane network configurations clear ho jayenge (Wi-Fi password aur Bluetooth dobara connect karna hoga).
Airplane Mode Trick: Network reset ke baad Airplane Mode ko 30 seconds ke liye ON karein aur phir OFF karke manual 4G select karein.
Samsung Members App Check: App ke andar 'Get Help' section mein jaakar 'Interactive Checks' se Network/SIM check karein.
Wipe Cache Partition: Phone ko recovery mode mein daal kar 'Wipe Cache Partition' zaroor karein. Update ke baad ke glitches isse solve ho jate hain.
⚠️ Ek Choti Si Help:
Agar isse aapka phone wapas 4G par shift ho gaya ho, toh please mere is reply ke right side mein 3 dots (⋮) par click karke "Accept as Solution" zaroor mark kar dena. Isse doosre F23 users ki bhi help hogi. Shukriya! 😊🤝

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly check the device in different locations/network coverage areas.

● Check Mobile Network: Settings> Connections>Mobile networks> Network mode> Select 5G/LTE/3G/2G (auto connect).

● Check Network Operator: Settings> Connections> Mobile networks> Network operators> Select automatically.

● Kindly check the same SIM card in another phone or another SIM card in the same phone to verify the issue.

● Kindly try to contact the service provider once.

● Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support