Original topic:

Battery draining a lot after 12.0 update???

(Topic created on: 04-30-2022 04:50 PM)
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Siddharth_Chaudhary
Active Level 1
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Galaxy F
I updated the samsung f62 on 09/04/22 then after i've experienced a battery draining much faster then the update....Though it states that it is 7000 mAH battery..... I feel it's just a marketing gimmick from Samsung....cuz it works ~4500 mAH like battery
13 Comments
Kartik050802
Active Level 1
Galaxy F
Maybe your phone is heating a lot during charging. If the phone is so much hot then the charging speed will be decreased and the charging time will disappear on the always-on display while charging. Keep charging in the room where the fan is running. And due to some airflow super-fast charging will continue but your phone will some warm.
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yakanna9
Active Level 4
Galaxy F
Yes battery drain issue &battery charging 80%. నో full charge 100%
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yakanna9
Active Level 4
Galaxy F
100% ఐస్ not charging
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cs_member8
Moderator
Moderator
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Galaxy F

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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