Original topic:

Battery drain issue after One UI 6.0

(Topic created on: 4 weeks ago)
209 Views
RAJMAHATO572
Beginner Level 2
Options
Galaxy F
I am using samsung phones since 2014 and and now samsung's UI is much more better and feature-rich then ever. There are many handy features that I like in samsung phones. But the thing is I bought my Galaxy F54 5G running with One UI 5.0 with Android 13. So at that time I got almost 9hrs+ of screen on time with usage of 100% to 25% but after updating it to One UI 6.0, it's battery life degraded unexpectedly. Now it barely gives me 6 hrs of screen on time with the usage of 100% to 30% which i think is a major downgrade. Maybe it would be a bug problem because when I checked my battery status, it says good, so maybe it's a software bug. So pls fix bug as soon as possible with the next update because it creates trust issues between customer and brand. Thank you..

And if you guys know know any solution then pls tell us.
7 Comments
Kuldip_india
Expert Level 5
Galaxy F
I prefer to buy always S series if no budget issue otherwise buy A series but never M or F
0 Likes
Neerajjpr
Active Level 7
Galaxy F
I prefer never buy any series of Scamsung as it traps consumers in this Bhul Bhulaiya A,B,C,D.....XYZ.
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Mr-RKS
Active Level 7
Galaxy F
You are correct. I have also noticed that the new update has battery and camera issues.
goodthings
Expert Level 5
Galaxy F
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also ,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy F
Your's most welcome to here.
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cs_member8
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links. However, we are taking your valuable feedback regarding this.

● Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open the Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Error report > select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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Neerajjpr
Active Level 7
Galaxy F
It is my genuine advice. In future,never buy any series of Scamsung. Chor company. Selling garbage on higher price. If you compare price & quality with other Brands as Moto , Mi, One plus , Vivo, Oppo,......you will find how Scamsung is charging so high. I also bought this Manhoos F 54 and now regret and curse myself why did I buy this Chor Company device.
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