Battery Drain issue after recent Update

[XGSK]

Hi Team, after recent update I am facing batter drain issue. I have gone through previous comments and workaround for similar issue, but after following few workarounds still facing battery drain issue.

Request to help

[Wodehouse]

Which phone ?

[XGSK]

F62

[Wodehouse]

The battery drain issue on your Samsung Galaxy F62 after the recent update is concerning. Since you've already tried some workarounds, let's dive deeper to identify the root cause and explore additional solutions:

*Identify Battery-Draining Apps*

1. Go to _Settings_ > _Battery and device care_ > _Battery_.
2. Look for apps consuming excessive battery power.
3. Uninstall or restrict background usage for unnecessary apps.

*Additional Troubleshooting Steps*

1. *Disable Bluetooth and Wi-Fi when not in use*: Go to _Settings_ > _Connections_.
2. *Turn off Location services*: Go to _Settings_ > _Connections_ > _Location_.
3. *Reduce Screen Brightness and Timeout*: Go to _Settings_ > _Display_.
4. *Turn off Always-on Display*: Go to _Settings_ > _Display_ > _Always-on display_.
5. *Reset Network Settings*: Go to _Settings_ > _General management_ > _Reset_ > _Reset network settings_.
6. *Clear System Cache*: Go to _Settings_ > _Battery and device care_ > _Storage_ > _Internal storage_ > _Clear system cache_.

*Advanced Troubleshooting*

1. *Boot your device in Safe Mode*: Press and hold the _Power button_ until your device restarts. Release the _Power button_ and immediately hold the _Volume down button_. If the issue persists in Safe Mode, it could indicate a software issue.
2. *Perform a Factory Reset*: Go to _Settings_ > _General management_ > _Reset_ > _Factory data reset_. This will erase all data, so be sure to back up your important files and data.

If none of these steps resolve the issue, consider visiting a Samsung authorized service center or contacting their customer support for further assistance.

If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots on top right of my reply. Thank you 😊

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

● Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support