Original topic:

recording in game tool not working

(Topic created on: 09-06-2018 01:55 PM)
199 Views
navilg040
Active Level 3
Options
Galaxy C
everytime i tap record in games tool it redirects to samsung pay mini and stops recording.
6 Comments
Galaxy C
this feature is only available in Samsung Galaxy.

so it seems that you are using Samsung smart phone.
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manavtyagi
Active Level 1
Galaxy C
I encountered the same problem on j6
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admin_
Expert Level 5
Galaxy C
We do apologize for the inconvenience caused. We would like to inform you to follow the steps below to resolve your concern:

- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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Lousifer
Active Level 3
Galaxy C
same problem bro.
0 Likes
navilg040
Active Level 3
Galaxy C
update the latest version of samsung pay mini through galaxy apps. It has been fixed in latest version of samsung pay mini 3.0.06. It seems there was some bug in samsung pay mini due to which record was redirecting to pay mini app. It worked for me. give a try
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navilg040
Active Level 3
Galaxy C
update the latest version of samsung pay mini through galaxy apps. It has been fixed in latest version of samsung pay mini 3.0.06. It seems there was some bug in samsung pay mini due to which record was redirecting to pay mini app. It worked for me. give a try
0 Likes