Original topic:

proximity sensors and flash light issues

(Topic created on: 06-07-2020 12:55 PM)
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vijayraj1810
Beginner Level 2
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Galaxy C

proximity sensors and flash light problem in my phone some times working most of the time not working.

2 Comments
Anonymous
Not applicable
Galaxy C
reset your device
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Samsung_Support3
Moderator
Moderator
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Galaxy C

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check after restarting your device.

 

2. Check device in Safe Mode.
a. Press and hold the Power key, when Power off icon appears.
b. Press and hold the power off icon.
To exit safe mode just restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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