messaging app not working

[vijayc]

how to unistall any app updates in samsung c9 pro.. oreo version

[AdityAKChohan]

click the app and go to details and just firce stop then delete all data and cache.. ur app will be chnged to the factory app then re update it.. ur problem is solved thanks me later

[vijayc]

But by deleting all data all messages will be erased... And i dont want that... I have also erased all cache but still its not working

[luvvv]

force stop message app Nd then clear cache.. problem solved..

[vijayc]

I have tried this but still its not working.... By the way thanku for helping me

[Shiv9564]

😑

[VSDevarakonda]

Take a backup of your messages by using Samsung Switch and transfer the contents to other phone or PC then erase data and cache of the messaging app. In this way your messages are not lost

[vijayc]

Ok... Thanks

[nikhil9193]

but my problem is not solved.

[admin_]

Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

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