Original topic:

keyboard not working

(Topic created on: 01-28-2020 07:27 AM)
278 Views
harshal007
Beginner Level 2
Options
Galaxy C
I am using galaxy c9 pro.
Please suggest as samsung keyboard showing error and stopping continuously.i am using keyboard app to type.
Samsung keyboard is not working at all.
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7 Comments
harshal007
Beginner Level 2
Galaxy C
error screenshot attached
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jitumangla
Active Level 7
Galaxy C
go to settings , then select general management and then select
language and input then choose
samsung keyboard in on screen keyboard and restart your phone
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harshal007
Beginner Level 2
Galaxy C
already done but same issue
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jitumangla
Active Level 7
Galaxy C
make samsung keyboard default keyboard
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harshal007
Beginner Level 2
Galaxy C
trying to make but it is showing the same error
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jitumangla
Active Level 7
Galaxy C
or you can try google keyboard by installing it from play store
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Galaxy C

Hi there,

 

To resolve the issue please follow the below mentioned steps:

1. Open Setting > General Management > language and Input > On Screen Keyboard > Samsung keyboard > About Samsung keyboard > Update (If Available).

2. Go to Setting > Apps > tap on three dots > tap on show system apps > Samsung keyboard > Storage > Clear Data > Delete > tap on Back key > Force Stop.

3. Open Setting > General management > Reset > Reset setting > Reset setting.

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

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