No security patch in c9 pro after August. No confirmation that are getting oreo or not. faulty OS provide by you with a lot of waiting . No proper response from your customers care. If you face any error hard reset is only solution for it at last. customers care done the same . and mention this we are doing it with software. cheap quality of the accessories skip sensors in premium devices
Thank you for reaching out to the Samsung community! We do apologize for the inconvenience caused to you due to delay in the release of security patch for your device. We would be unable to speculate on updates released, as updates are created by Google and released to manufacturers to ensure compatibility. To check for updates on your device, you can go to settings and tap software update. Regarding the issue you are facing in the device please provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
