Original topic:

c9 pro display error

(Topic created on: 03-03-2019 11:20 AM)
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ojih
Active Level 4
Options
Galaxy C
When i press my lock button the screen should go black and just clock should appear( because I enabled always on display)but there is something wrong with my device after pressing lock button my screen goes green for while and colours are vibrating (looks like shortage of power supply) and after sometime it goes black and works perfectly but every time I press lock button it happen again.i provided a screen shot and a video which will clear u perfectly so watch it and if u know any solution then plz help me



3349ffef-39b3-4446-a753-79609aa14ed6.jpg


 
<script>LITHIUM.OoyalaPlayer.addVideo('https:\/\/player.ooyala.com\/static\/v4\/production\/', 'lia-vid-s0bHJkaDE6Xp5UWz542UWfI0Cvs3sO66w320h240r323', 's0bHJkaDE6Xp5UWz542UWfI0Cvs3sO66', {"pcode":"M3c20yOlc357mzwD2E8GjCDyQNI7","playerBrandingId":"ODI0MmQ3NjNhYWVjODliZTgzY2ZkMDdi","width":"320px","height":"240px"});</script>(view in My Videos)

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16 Comments
BiRdMaN
Expert Level 5
Galaxy C
Go to service centre
ojih
Active Level 4
Galaxy C
what's actually wrong
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Galaxy C
your device have display problem maybe only display connectivity with motherboard is not proper is that you drop your device before you start facing this problem
ojih
Active Level 4
Galaxy C
it may be but waiting for Samsung response
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Galaxy C
I can clearly see that you are phone have a display problem means you are facing a hardware problem and also recommend you to go to service centre
ojih
Active Level 4
Galaxy C
but everything else are alright just problem lock screen so is it hardware problem.i don't think let see what Samsung say
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Galaxy C
in that case try to use your device in safe mode
ojih
Active Level 4
Galaxy C
tried but same problem
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sapnamehta
Active Level 6
Galaxy C
ooohhh