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Active Level 1
After the latest samsung mall update i am not able to connect to my pc or my laptop. whenever i connect my phone a message pops up saying usb device has malfunctioned.
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Active Level 3
same here
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Beginner Level 3
same here unable to connect any windows pc
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Active Level 4
No, Mine is working fine
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Beginner Level 2
hi
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Expert Level 5
Thank you for being a part of Samsung community. We apologize for the issue you are facing in the device after the update. Please provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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Beginner Level 2
same here
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