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01-19-2021 11:05 PM in
Galaxy CDear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve "display" issue kindly follow the given below steps:-
1. Adjust brightness of your device: Settings>Display>Adjust the brightness.
2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, kindly register your concern in Samsung Members app along with screenshots, short videos and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support