rajendratandon
Beginner Level 2
There was recent software update of my C9 Samsung mobile from Samsung.

Immediately after update...frequent problem of hanging of phone and quick drainage of battery.

looking for early response and resolution from Samsung
3 Comments
Thakur90
Beginner Level 4
yes I have updated my OS yesterday and after that I am continuously getting error of google play crash, hyper heating during charging and using of phone for continuously 10-15 mins, battery draining quickly, slowness in phone.
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Bro do a factory reset...Or flash the firmware...Because most probably the software is not being installed correctly in your device.
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admin_
Expert Level 5
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
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