Ashu191
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‎10-06-2018 07:10 PM in
Galaxy C
After updating to Oreo my C9 Pro is facing fast charging problem, also the battery 🔋 is draining at a faster rate..
4 Comments
admin_
Expert Level 5
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‎10-11-2018 03:15 PM in
Galaxy C
Thank you for being a part of Samsung community. We apologize for the inconvenience you are facing in the device after the update. We would like to suggest you kindly follow the below mention steps to overcome the Issue:
- Navigate to apps >> Settings >> Device maaintenance >> Battery >> 3 dot >>Advanced >> Fast charging >> Enable.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
- Navigate to apps >> Settings >> Device maaintenance >> Battery >> 3 dot >>Advanced >> Fast charging >> Enable.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
krishanh
Active Level 5
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‎10-12-2018 05:54 PM in
Galaxy C
same thing with my c9 pro .
vikramKhaitan
Active Level 6
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‎01-13-2019 09:11 AM in
Galaxy C
Good Post
gauravkrishna
Active Level 5
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‎07-06-2019 11:18 PM in
Galaxy Cgreat post