Headphones issue after Nougat update C9 pro

[Gunu]

I was using my headphones till this morning. Then I installed the nougat update on my galaxy C9 Pro. Post update, all the videos, audios, music everything stopped working. The headphones are working for calls and system notification. Anyone faced such a problem? I tried in safe mode but the issue persists. Any tip would help greatly.

[admin_]

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[def]

do a factory data reset

[carbonated]

same issue with sound... my phone fucked up since last nite... no expected Samsung... no worth buying a phone costing 37000 rupees

[AP143]

also I faced this problem...but after hard reset solved this problem

[sebic9pro]

how

[mohdimaduddeen]

just reset it and it will be resolved.

[Gunu]

I read in a few posts here that factory reset didn't work too... And it's a big hassle to backup so much data. Do we have any other way? Samsung must send a new patch to fix this.

[sebic9pro]

i have this prblm

[pydiharsha123]

i dnt have any problem with headphones