Original topic:

Galaxy App

(Topic created on: 10-01-2018 08:07 AM)
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Cv
Active Level 4
Options
Galaxy C
Samsung account sign in already exists in Account Manager. A display note has been coming.

I need a way out to update and install apps from galaxy apps. Fix this bug, or do i have any other option to download via galaxy apps?!


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6 Comments
Galaxy C
i m also facing this problem after oreo upadate in my j7 prime
Galaxy C
kindly remove ur samsung account from setting and relogin its working
kushmooncat
Expert Level 3
Galaxy C
remove account from setting and re login
Santoshvch
Active Level 2
Galaxy C
remove account from setting and re login
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admin_
Expert Level 5
Galaxy C
Thank you for reaching out to the Samsung community! We would like to inform you to follow the below mentioned steps to resolve your concern:-
- Go to settings>>Apps>>3 Dots>>Show system apps>>Galaxy app>>Storage>>Clear data.
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account from your device.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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gauravkrishna
Active Level 5
Galaxy C

great post

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