Thank you for being a part of Samsung community. We apologize for the inconvenience you are facing in the device after the update. We would like to suggest you kindly follow the below mention steps to overcome the Issue;
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Show system app>> Galaxy app >> Storage >> Clear data. - Navigate to settings>> Clouds and accounts >> Accounts >> Samsung account >> Remove and re register again. - Check Internet connectivity.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/