Original topic:

Galaxy App not getting sign in

(Topic created on: 07-06-2019 11:46 PM)
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SANTU-M53
Active Level 5
Options
Galaxy C
Galaxy App not getting sign in after OREO update.
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5 Comments
SomC9Pro
Active Level 7
Galaxy C
correct
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arun878
Active Level 5
Galaxy C
Just remove the Samsung Account in the phone...And then go to Galaxy Apps Sign in Screen...This will again add the Samsung Account and It will Sign you in Also..
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pankajur
Active Level 8
Galaxy C
https://youtu.be/playrWHT1Gg
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admin_
Expert Level 5
Galaxy C
Thank you for being a part of Samsung community. We apologize for the inconvenience you are facing in the device after the update. We would like to suggest you kindly follow the below mention steps to overcome the Issue;

- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Show system app>> Galaxy app >> Storage >> Clear data.
- Navigate to settings>> Clouds and accounts >> Accounts >> Samsung account >> Remove and re register again.
- Check Internet connectivity.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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kalpananag
Active Level 6
Galaxy C

good one

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