From last few days, my C9 Pro won't charge fast. It is now taking almost 2 hours for every 30% of battery charging. It's actually charging even slower than normal charging now. It no more shows "Fast Charging" on notification when I connect charger.
Please Note : I'm using the same charger and cable that came with the phone. Nothing has changed!
Please help.
UPDATE: Problem resolved now. The charging cable had malfunctioned. I bought a new one from Samsung Smart Cafe and it's charging fast as new.
may be charging port problem ? try with other fast charger or cabel ...otherwise go to service centre ..if charger is not an issue then may be charging port is damaged..
last few days, my C9 Pro won't charge fast. It is now taking almost 2 hours for every 30% of battery charging. It's actually charging even slower than normal charging now. It no more shows "Fast Charging" on notification when I connect charger. i face same problem what i do??
We apologize for the charging issue facing in the device. Please provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
