Original topic:

C9 Pro Heating Issues

(Topic created on: 12-20-2018 01:05 PM)
2564 Views
Cv
Active Level 4
Options
Galaxy C
When ever I Stream Videos Out Of Youtube i.e either via my browser considering both Chrome And Samsung Browser - I find my device Over Heating Always in Wifi Or LTE, so kindly fix it..!
Is there anyone having this same issue?!

Thanks in Advance!
7 Comments
Amithash
Beginner Level 4
Galaxy C
Remove your back cover if any and see.
Also see if any unknown app is running in background. If so your phone maybe hacked.
admin_
Expert Level 5
Galaxy C
Thank you for Joining Samsung community. We would recommend you to follow some troubleshooting steps in order to further isolate what you may be experiencing in your device. Find the troubleshooting steps on the provided link http://www.samsung.com/in/support/skp/faq/1119803. Please let us know what steps you have taken and if you have noticed any changes or improvements as this will help the Community to provide you further troubleshooting steps without repeating any procedure which you may have already followed. Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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Anonymous
Not applicable
Galaxy C
My phone is getting heat
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sachinsac
Beginner Level 2
Galaxy C
my samsung phone always getting heated don't know why but always its happend i want some advice from your side otherwise i will change my phone becoz my charger is also getting heated while charging
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ashw0712
Beginner Level 2
Galaxy C
hi...my phone is getting heated as well as not charging when on...but gets charged when off..
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Praveen1991
Beginner Level 2
Galaxy C
my c9pro is getting restart once it reach 40 percent charging. it keeps restrting and finnaly drains battery. also my device is overheating suddenly. its that hot that i couldnt keep my device in my handor pocket.
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K76
Beginner Level 2
Galaxy C
I too facing similar problem. Getting overheated and auto shutdown
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