Original topic:

C7 pro Audio Sync Error

(Topic created on: 02-06-2018 08:02 PM)
194 Views
Lousifer
Active Level 3
Options
Galaxy C
while playing videos on my mobile (any app) it started lags for few seconds and audio doesn't sync with visuals.
After OTA nougat update mobile started lag and hang,
fast charging speed is low compare to Android 6.0.1
when i create a app folder in apps drawer, after restarting the device the folder was deleted.

please samsung fix this all issue.
this problems are very very irritating 😤
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5 Comments
rushya
Active Level 6
Galaxy C
next dont buy Shame Sung
admin_
Expert Level 5
Galaxy C
Thanks for being with Samsung and for sharing your concern. We apologize for the inconvenience caused to you. The relevant department will serve you better/speedily, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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nithinklenin
Active Level 3
Galaxy C
my C9 pro is also having Same compliant
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prashanth89
Active Level 1
Galaxy C
Yes my c7pro is also facing the same issue..
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Tanmay65
Beginner Level 2
Galaxy C
this can be resolved if you open settings then DISPLAY then change screen mode to basic.
Now play a video and check
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