If you are facing an issue with the Dynamic Lock screen, please follow the below steps:
First make sure that you are logged into a Samsung account, and kindly try to check the below steps in order to solve the issue:
Kindly go to Settings - Apps - Galaxy Themes app - Storage - Clear Cache.
Make sure that the device is updated to the latest software from settings - software update.
And then try to do a soft reset for the device by pressing and holding the Power button and the Volume down button simultaneously for more than 7 seconds to restart it. This will Not delete any data from the device.
If the issue persists, kindly try to visit the nearest service center to check the device and try to fix the issue.
