Original topic:

wrost update ever!!!

(Topic created on: 03-20-2021 01:20 PM)
204 Views
kushalpaul
Active Level 1
Options
Galaxy A
After update one UI3.1 my samsung a50 have a lot of issue.Such as many app not opening (whatsapp,my file,mx player,etc.).face recognize problems, heating issues, not user friendly. Please solve this problem as soon as possible. 
9 Comments
Bharathesh6
Active Level 3
Galaxy A
there is no solution bro, just wait for new update.
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kushalpaul
Active Level 1
Galaxy A
update ayega na bro?
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Bharathesh6
Active Level 3
Galaxy A
yes bro
Prasad0507
Active Level 8
Galaxy A
this is the problems and new issues created by mobile handset. if everyone asks for urgent new versions and updates, be ready to face consequences for some time till next update is released.
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Anonymous
Not applicable
Galaxy A
did you even format your phone after the update? because that reduces half of the issues.
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kushalpaul
Active Level 1
Galaxy A
no sir,is it a solution for that's problem?
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Galaxy A
Once perform wipe cache partition


It changed with Android 11, now you need to plug the USB-C / micro-USB cable along with the combination buttons (Press & Hold the Power and Volume Up button)

you can enter recover mode by doing this
connect ur device to pc by usbc cable
and make sure ur device is visible in computer as logged in
turn off ur device with the cable connected to pc
and now hold power up and switch on button together until the recovery menu pops up

https://www.androidsage.com/2020/12/16/how-to-boot-into-recovery-mode-on-samsungs-one-ui-3-0-android...

check this link also..

or

wait for next update
Ehsank
Expert Level 5
Galaxy A
perform these below steps one by one and observe

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.

(NOTE : Reset settings/ Reset App preferences, change all settings to default)
Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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