Highlighted
Active Level 1
my phone is in dead condition and its in warranty period can service centre charge me to just to check whats the problem with my phone by giving a lame reason to check the phone they need to open my phone for which there is a chance of my phones back door being cracked while opening the phone for which they asked me to pay 5000 indian currency my question is when my phone is in warranty period and to just check whats the problem with my phone samsung service centre is charging me then for what warranty is for.... fooling people....
2 Comments
Highlighted
Active Level 7
u should not pay charges if ur phone is under warranty
Reply
Loading...
Highlighted
Expert Level 5
Thanks for being with Samsung and for sharing your concern. We would like to inform you that we have dedicated support team for service issues, so we will request you to kindly send us your concern with contact details so they will batter assist you in this regards on provided link http://www.samsung.com/in/support/erms1. Be sure to hit ♡ when you find an answer that works for you.
Reply
Loading...