Original topic:

when will A70 get bug free update

(Topic created on: 04-09-2020 10:43 AM)
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pardhan05
Active Level 1
Options
Galaxy A
Facing so many issues in the phone 
Camera is not working properly phone is heating  so much battery  is draining  so fast charging is slow
7 Comments
SAURABH554
Active Level 3
Galaxy A
is it exynos base or snapdragon?
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pardhan05
Active Level 1
Galaxy A
snapdragon 675
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SAURABH554
Active Level 3
Galaxy A
any way wait until next update
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SAURABH554
Active Level 3
Galaxy A
you cant do that much.
for now uninstall unusual apps.
And wait for next update
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muaz4galaxy
Active Level 6
Galaxy A
#pardhan05
Samsung is working to fix it. Hopefully you will get it soon, keep checking for regular "software updates" and "Samsung members" notices, may have to wait till the maximum of May-2020.
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Galaxy A
In my a70 also charging time now nearly 2 hrs. Slow charging. And while charging heating issues.
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cs_member9
Active Level 7
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

To enhance the device performance kindly follow the below mentioned steps:

 

Camera related Concern:

 

1) Reset camera settings: Click Camera > Go to Camera Settings > Reset Settings.
2) Clear camera app data: Go to Settings > Apps > Camera > Select Storage > Clear Data and click OK.

 

Battery related Concern:

https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

 

Overheating related concern: 

https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

 

We would request you to kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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