Original topic:

warning on my samsung galaxy A5 Android "The video codec is not working

(Topic created on: 03-18-2018 01:37 PM)
vik0007
Beginner Level 2
Options
Galaxy A
warning on my samsung A5 The video codec is currently used by other applications. please close the application on task manager and try again.
But there are no other application on task manager plz tell me how to solve the problem.4e7f1556-9d26-4ca7-8443-401e1aeefe2a.jpg
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8 Comments
Ysh
Active Level 10
Galaxy A
in your installed apps
There is a app present which is using your camera
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Members_e5TcFLQ
Beginner Level 2
Galaxy A

video codec is currently being used by other applications .close any other active video application in task manager and try again

Pls help

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admin_
Expert Level 5
Galaxy A
Thanks for being a part of Samsung community. We would like to inform you kindly follow the steps below to resolve your concern:-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Emmzee82
Beginner Level 2
Galaxy A

I've done as it says above but it's still aying video codec being used. What else can I do?

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Sandesj
Beginner Level 2
Galaxy A
hiScreenshot_20201020-152529_Camera.jpg
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Sandesj
Beginner Level 2
Galaxy A
plz suggestion
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Londonmale
Beginner Level 2
Galaxy A

Tap the three vertical lines at bottom of screen.

Then tap the prompt "Close all apps" .

This will close the App which is using your video camera

 

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Eishitha
Beginner Level 2
Galaxy A
The video codec is currently being used by other applications. Close any other active video applications in Task manager and try again
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