luvvv
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08-19-2018 09:13 PM (Last edited 03-15-2019 05:44 PM ) in
Galaxy A
6 Comments
MiraclePanda
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08-19-2018 11:38 PM in
Galaxy A
vist Vodafone customer care centre, they solved the issue by replacing the sim, I had the same issue, it shows 4g but never showed volte.
luvvv
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08-19-2018 11:55 PM in
Galaxy A
I changed my sim from vodafone mini store.. but still no benifit
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08-20-2018 07:32 AM in
Galaxy A
I think Your Circle Might Not Support Volte
arunjain54
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08-20-2018 02:52 PM in
Galaxy A
I have also the same problem. I talked on Vodafone customer care but doesn't rectified the problem
admin_
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08-21-2018 03:56 PM in
Galaxy A
Thanks for being with Samsung and for sharing your Concern. Let us recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually by the steps as mentioned:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider.
Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually by the steps as mentioned:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider.
Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
luvvv
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08-21-2018 09:03 PM in
Galaxy A
done every thing I can do but no VOLTE.. ND even if I uses my brother sim card VOLTE shows on top.. nd it is of same network VODAFONE.. don't know whts wrong with my connection..