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Beginner Level 2

my Samsung A50 updated automatically and keeps warning the overheating problem turn off by itself.y

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Active Level 3
Please do factory reset if still issue exist visit nearby Samsung service centre
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Active Level 8

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "Overheating" issue please follow the below given step:

>>Close background running apps.

Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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